Reviews

Very happy with my purchase

Spot on delivery timing and friendly customer service.

Friendly & communicative . Great price

Good quality, fast delivery.

We initially ordered a commercial upright fridge from another supplier, who ensured me it is in stock. However, after the weekend I was told the item is not in stock and they cannot help me. When we rang you, the lady that took our call was very helpful and made sure that she provide us only with the information of upright fridges in stock. We got the fridge the following day, Thank you

Happy with the product but package being incorrectly addressed led to an unnecessary delay

The item has not been supplied yet so not sure why you want me to rate the delivery etc., no updates received as yet

Easy,fast .

Order item received it next day

was good

as usual good prices and fast delivery

Very good service

Delivery & customer service were top notch. We actually had an issue out of the box with the piece of equipment we ordered but clearly a manufacturers fault. Problem dealt with very well, replacement arrived quickly and faulty product was picked up at the same time.

Excellent Service

Fantastic customer service. Thank you

Great all round service definitely recommend

Easy to use site and very prompt service and delivery

Bonzer products are made to last, Catering Appliance Superstore provide them at a good price

good customer service

Finally got delivered on the third attempt first and second delivery had wrong cooler,customer services very apologetic,but no gesture of good will for the errors,still waiting for the 3 year guarantee to arrive,cooler looks good now in position and running

good

nno

good service , just what is expected.

excellent product delivery was speedy very happy with service

Quick service, product as described, great customer service!

Item arrived broken in transit. Reported it 6 days after it arrived but still in box. Customer rep said supplier only can refund / replace if reported within 24 hours.

We didnt unpack item as we were waiting for engineer to install the part.
Seems crazy, that a company wouldnt issue a replacement let alone a refund, after only a week

Very good products, amazing customers service! I have to wait a few extra days for the delivery but soon that I rang they be helpful and sort out the issue. Not the first time that I buy here and definitely not the last!

Didn’t really know what I was buying so called to discuss, the lady (Lorraine I think her name was) was extremely helpful and knowledgable , I am delighted with the purchase and it saves us so much time ( Hobart glass washer )

Great product and service. Thank you

Catering Appliances Superstore have yet again provided us with a great service. Item arrived within 24 hrs of ordering, great prices as well.

Good sealer fast delivery

Absolutely fantastic communication and customer service. The apron I ordered was expected to have a delayed delivery, so they got in touch with me right away to ask if I wanted to proceed with the order. Even with me proceeding with the order, the apron had no delay anyway and was with me within two days. Very impressed and would happily buy from Catering Appliance Superstore again as a result!

havent used it yet but looks really good

Quick and easy to order. Delivery before estimated date.

Do not hesitate to use them, they are an excellent company to use !

Very helpful and friendly sales lady - item well packed - delivered to door.
Just what we wanted and the best price on line.

Friendly and helpful advice and service

Very quick service and a great range of products at good prices.

Second time purchased from C.A and product exactly as described. Prompt service.

Very good service delivery man was very helpful

first class ticked all the boxes

Responded well when we asked how we could pay. Delivery was speedy and courteous. Appliance just what was needed.

Excellent price and next day free delivery

Good

Wrong Fridge Delivered the first time but was dealt with and resolved swiftly

Very good product, excellent service

Delivered on time , goods at good price

The purchase was made easy by excellent communication and assistance by the delivery driver

Very good would recomend

Excellent service

Perfect, helped lots with friendly people on the phone!

Quick delivery. Perfect product.

The freezer is fine, although the motor fan takes a bit of getting used to.

Thanks for your help

Price bit to high

Great

Brilliant

great work thank you

Excellent service

Good service

Great product & excellent service

Need to change return policy. Not ordering anymore from this website and not recommend.

Extremely fast delivery and item is as promoted on site.Very satisfied

Delivery was quick and one of the best customer service ever...

What a service! Spot on. Would recommend to my friends.

Delivery on time. Very good product

all as ordered, quick delivery

Everything about this order and delivery was first class. We were kept informed all the way. Absolutely love the ice crusher, vert pleased with our purchase

Excellent service - especially quick when first set of items lost in post.

Customer service was excellent and the oven performance is outstanding.

friendly service

Perfect everytime!!

prompt delivery.

the item was to a very good standard, the call handler was most helpful there was no issues discussing the order and ordering.
Would definitely order in the future

Not happy having to pay extra fee for delivery due to where I live (I’m on the mainland not an island) it still came by Royal Mail having been told it was because it came straight from the supplier, that should not affect postal charges, I will not order anything else from this company unless this is reviewed

When a person is pleased with all the above .
Thats 5 Star .

Great customer service from this company, a pleasure to deal with. Catering Appliance Superstore is my first port of call when wanting something for the business.

The goods arrived on time and undamaged - can't ask for more than that.

It was the worst electric knife I ever bought, I paid £29 and I thought was going to be OK but no, I had one from argos for 12 pounds and is 10 time better than this

Machine producing ice as I type. All went well. Not a complicated transaction, hence not giving a top score because not much scope to show excellence but the whole transaction went very smoothly.

Fantastic products, at the cheapest price I could hunt down. Customer service also excellent as I had a problem with the billing address I entered. They contacted me within an hour of my order and the issue was rectified, while the already hasty delivery date remained the same.

Order out of stock but wasn't communicated. Delivered 2 unit when 25 were ordered but again no communication. I had to call up to find out what was going on.

Good service

Faultless from start to finish

Quick delivery, excellent choice of products and fab customer service.

Gods customer service. Product delivered on time.

Service was beyond my expectations.

The customer service I received was excellent. Unfortunately the courier delivered the wrong parcel to me, the goods received were intended for someone else from somewhere else. The customer service team at Appliance Superstore immediately sent out my order again which arrived the next day and also arranged for the courier to collect the incorrect package from me. Thank you, team.

Easy

A first time new customer, and a happy customer..

In the past have used other suppliers, so this was a genuine first. The initial item ordered was no longer available, but with a simple polite call from the seller a replacement found within minutes.

Thank You ...

Smooth, fuss-free shopping experience.

all ok

Arrived within 36 hours of ordering

rapid delivery, shipped item was in a proper manufacturers sealed box. Commercial microwave oven works very well. For example the door is very solid with a proper catch.

Excellent service and product, thank you

Great service and communication from start to finish, definitely recommend

Excellent service from start to finish, appliance arrived before expected as well.

Excellent service and help on the phone

Very good service the best

Very efficient supply chain