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Reviews

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4.70/5

At Catering Appliance Superstore we do everything we can to ensure the best service but rather than take our word for it. We have partnered with the independant service Feefo to gather reviews from real customers so you can see what other people who have used our service think.

We have recently changed our third party review provider. We are displaying all possible reviews so you can get the best picture of what our customers say.
2344 reviews showing

Trusted Customer - 5 years agoPrevious Review Platform

Cheapest undercounter fridge in uk delivery very quick and very pleased with purchase excellent company excellent product

Trusted Customer - 5 years agoPrevious Review Platform

Excellent service

Trusted Customer - 5 years agoPrevious Review Platform

The Burco Boiler is a well known brand,have been around forever, made in the uk, very good quality, reliable and the best for the job.

Trusted Customer - 5 years agoPrevious Review Platform

Delivery very prompt, the appliance was sent without its key but this was received within a couple of days after one phone call to customer services.

Trusted Customer - 5 years agoPrevious Review Platform

Top notch service, speedy delivered very promptly and items well protected packaging. Highly recommend

Trusted Customer - 5 years agoPrevious Review Platform

This was a very successful purchase. I had researched the product and found the best price on this site. Delivery very efficient and I am delighted with the water urn which is better made than I expected.

Trusted Customer - 5 years agoPrevious Review Platform

Good service Easy to Order Quick Delivery.

Trusted Customer - 5 years agoPrevious Review Platform

Always good.

Trusted Customer - 5 years agoPrevious Review Platform

Gillian was very helpful in sorting out my requirements and the goods were delivered next day

Trusted Customer - 5 years agoPrevious Review Platform

Excellent all round

Trusted Customer - 5 years agoPrevious Review Platform

Excellent

Trusted Customer - 5 years agoPrevious Review Platform

Excellent service, timely delivery and great product.

Trusted Customer - 5 years agoPrevious Review Platform

very good company to deal with

Trusted Customer - 5 years agoPrevious Review Platform

Ordered paid extra for next day delivery then emailed and told out of stock and would I still like product when available. I agreed and asked for the next day delivery fee to be refunded no response

Trusted Customer - 5 years agoPrevious Review Platform

fast and reliable

Trusted Customer - 5 years agoPrevious Review Platform

Good sealer

Trusted Customer - 5 years agoPrevious Review Platform

Very good service, would use again.

Trusted Customer - 5 years agoPrevious Review Platform

quick delivery and all fine

Trusted Customer - 5 years agoPrevious Review Platform

Great service speedy delivery

Trusted Customer - 5 years agoPrevious Review Platform

Very happy with my shoes. They came very quickly, they were perfectly packaged and easy to pay for. 10/10 would buy again, great service

Trusted Customer - 5 years agoPrevious Review Platform

Fantastic service. Thank you

Trusted Customer - 5 years agoPrevious Review Platform

The only thing that did not go to plan was the arrival of the lorry with the goods without the warning phone call you had promised before I made the order. We are a Girlguide campsite and no one is in residence at the moment due to lockdown etc. You promised a phone call to say which day you would be delivering and this was not forthcoming. A rearranged delivery was sorted with the driver.

Trusted Customer - 5 years agoPrevious Review Platform

Thanks

Trusted Customer - 5 years agoPrevious Review Platform

Enquired online about lead time of product, had a quote returned without the lead time & missing basic info : name, phone number, email.. numerous emails back & forth to be able to accept the quote. A UPS delivery was cancelled with no explanation, had to do a lot of follow up. Once delivery confirmed it was quick & goods arrived in perfect condition. Need to review their quote & order processes.

Trusted Customer - 5 years agoPrevious Review Platform

Excellent company

Trusted Customer - 5 years agoPrevious Review Platform

Customer service was excellent. Kept updated all through the buying and delivery process. Delivery was very quick.

Trusted Customer - 5 years agoPrevious Review Platform

When I placed the order it turned oiut the items were out of stock, the communication and updates were brilliant

Trusted Customer - 5 years agoPrevious Review Platform

No problems, both my orders have been processed seamlessly. Thank you.

Trusted Customer - 5 years agoPrevious Review Platform

Your customers service very good I’m satisfied

Trusted Customer - 5 years agoPrevious Review Platform

Good price
Arrived earlier than expected!

Trusted Customer - 5 years agoPrevious Review Platform

This is our 3rd purchase of this product.

Trusted Customer - 5 years agoPrevious Review Platform

Good quick service.

Trusted Customer - 5 years agoPrevious Review Platform

Easy to use website and found what I was looking for. Excellent delivery service and item was cheaper than other websites

Trusted Customer - 5 years agoPrevious Review Platform

Delivered fine. Website a bit fussy.
Thanks for your feedback. Great to see that you are happy with your delivery. We're sorry that our website is not to your liking.

Trusted Customer - 5 years agoPrevious Review Platform

Contacted store for advice on fitting in confined space and very impressed with support. They contacted the manufacturer for installation instructions, emailed them to me then added them to the product description. Sink arrived the next day, excellent quality and just waiting for fitting when utility room completed.
Great to hear, thank you for your feedback.

Trusted Customer - 5 years agoPrevious Review Platform

I recently bought a kitchenaid stand mixer from the catering appliance superstore and am very happy to recommend this shop to anyone contemplating a purchase from them I found the price very good the delivery excellent communication from the shop was quick and very friendly and helpful..I will defiantly shop there again it was completely hassle free it will be the first place I look for anything .
Thank you for your feedback, it's always great to hear from customers. We're very pleased to see that you are happy with our service and we look forward to helping you out with future orders.

Trusted Customer - 5 years agoPrevious Review Platform

All good efficient service
Thanks!

Trusted Customer - 5 years agoPrevious Review Platform

Great service good value
Great to hear, thanks for the feedback and 5 star rating!

Trusted Customer - 5 years agoPrevious Review Platform

long leadtime
We're sorry you had to wait a little longer than usual for your items. Some equipment including (PPE and hygiene measures) we sell is in very high demand at the moment. We are trying our best to keep customers informed of stock dates.

Trusted Customer - 5 years agoPrevious Review Platform

Great service
Thank you!

Trusted Customer - 5 years agoPrevious Review Platform

No issues , great product , delivered on time , would definitely use them again.
Great to hear, we look forward to helping you with future orders.

Trusted Customer - 5 years agoPrevious Review Platform

We required spare parts for a water urn. I found a full parts breakdown on the website and customer service was very helpful. The parts were order and shipped as soon as in stock.
I would recommend this supplier and will use them in future.
Thanks for your feedback, it's great to hear that you got the parts needed to get your unit back up and running.

Trusted Customer - 5 years agoPrevious Review Platform

On time as promised and super quick just fab!
Thank you, that's what we aim for.

Trusted Customer - 5 years agoPrevious Review Platform

Excellent product
Great to hear, thanks for your feedback!